Frequently Asked Questions

Before your move-in, we complete a thorough apartment make-ready process to ensure your new home is ready for occupancy. This typically includes a professional cleaning, carpet cleaning, painting, and general maintenance repairs. Our team also completes a final quality inspection to make sure everything meets our standards for move in.

Yes, we do.

You will be able to submit a maintenance request in your Resident Portal.

All maintenance requests are reviewed and promptly responded to depending on the urgency of the reported issue. Our goal is to complete repairs efficiently while providing excellent customer service. Emergency maintenance is available 24/7.

No, you do not need to be present. You are encouraged to give our maintenance team permission to enter address reported issues as soon as they are available.

If you are locked out of your home during business hours, please contact the Leasing Office for assistance. If you are locked out of your home afterhours, please contact Garden Communities Dispatch at 888-247-3655 for preferred locksmith vendor information.

Our community offers a variety of brand-new amenities, including 2 rooftop pools and spas, a state-of-the-art indoor and outdoor fitness center with a 40-yard dash, a yoga room, rooftop clubhouse, golf simulator, indoor farm and café, co-working spaces, and a Zen garden. We also have a Wisdom Park, Wonder Park, Wellness Park, and future Sports Park for our residents to enjoy. Please visit our Amenities page for the full list of amenities and more details.

Yes, parking is available. Our 1 bedroom units are assigned 1 parking space and our 2 bedroom units are assigned 2 spaces.

Our apartment homes include a Stove, Microwave, Dishwasher, Washer, Dryer, and Refrigerator.

Our apartment homes include in-unit washers and dryers.

We are pet friendly! Both dogs and cats are allowed at our community.

Please visit the Amenities page of our website for more information.

Please visit the Amenities page of our website for more information.

Our community does not include a pet park.

Furnished homes available in partnership with CORT! Rent furniture for your home with CORT furniture. Convenient and flexible home furniture rental can be delivered and set up in as little as 48 hours. Click here for more information and exclusive offers for Garden Communities CA residents.

Please contact the Leasing Office for more information.

Please contact the Leasing Office for more information.

The Leasing Office does not hold packages. Packages are delivered directly to the Amazon HUB lockers we have onsite.

The Fitness Center is open 5:00am – 10:00pm daily.

Community quiet hours are from 10pm to 7am daily.

There is no cost to tour! We can't wait to take you on tour.

Appointments are encouraged, however we are happy to accommodate walk-in visitors.

Visit our website to apply for a new apartment home today!

An application fee and holding deposit are required at the time of rental.

You can pay rent online in the Rent Café Resident Portal. Personal check, cashier check and money order are also accepted in the Leasing Office.

You can set up one time or reoccurring payments in the Rent Café Resident Portal.

Yes, renter's insurance, with a minimum $300,000 liability, is required.

Please contact the Leasing Office for more information.

Please contact the Leasing Office for more information.

Please contact the Leasing Office for more information.

No, subletting is not allowed at our community.

Please contact the Leasing Office for more information.

Public transportation options include the Sorrento Valley Station, UTC Transit Center, and Miramar College Transit Station.

Located in Sorrento Mesa, our community is conveniently located near major employers and institutions like Scripps Health, Illumina, and Intuit. We’re just a short distance from many shopping options and scenic destinations, including Torrey Pines State Beach, the Westfield UTC Mall, and Carroll Canyon Creek.

Our community is located in the San Diego Unified School District.

The nearest dog parks to our community include Nobel Leash-Free Park, Doyle Dog Park, and Torrey Highlands dog park, all just a few miles away.

Our community is located near many beautiful bike trails, including the Carrol Canyon Trail, the Los Peñasquitos Canyon Trail, and Rose Canyon Bikeway, each a few miles away or less.

There are several popular shopping options near our community, including the 4S Commons Town Center, Plaza Sorrento, Westfield UTC Mall, Mira Mesa Marketplace, and much more.

There are many popular coffee shops near our community, including The Cakery Café, Café 86, and Cargo Café, each within a few miles or less.

We’re located in the 3Roots community at 7918 Collective Way, with convenient access from Mira Mesa Boulevard and Camino Santa Fe.

Collective Way & Findley Lane

Sorrento Mesa is known for its concentration of leading technology and biotech employers, along with a growing craft beverage and dining scene. The neighborhood offers convenient freeway access and sits close to open space at Los Penasquitos Canyon and Black Mountain.

San Diego offers an elevated coastal lifestyle with access to leading employers, premier shopping, and year-round outdoor recreation. Whether you're looking for career opportunities, coastal beauty, or upscale dining, here are some of the unique features and areas to consider:

Innovation and Employment Hub

San Diego is home to leading technology and biotech employers like Qualcomm, Illumina, and Scripps Health, giving residents access to strong career opportunities close to home.

Coastal and Outdoor Access

From Los Penasquitos Canyon and Black Mountain to Torrey Pines and San Diego's beaches, residents have easy access to the outdoors in nearly every direction.

Premier Shopping

Westfield UTC offers world-class shopping, while Downtown La Jolla's boutiques are just a short drive away.

Craft Beverages and Local Dining

A vibrant local scene of craft breweries and diverse dining options, including the Convoy District's Pan-Asian restaurants, gives residents plenty of choices close to home.

There are many fun activities to do in San Diego! Garden at 3Roots' location in Sorrento Mesa puts residents in the heart of San Diego's innovation and outdoor recreation corridor. Major attractions and activities in the area include:

• Westfield UTC
• Downtown La Jolla
• Convoy District
• Los Penasquitos Canyon Preserve
• Torrey Pines State Natural Reserve
• Black Mountain
• Karl Strauss Brewing Company

Garden at 3Roots offers convenient access to top employers throughout Sorrento Mesa and neighboring University City. The proximity to Collective Way and Findley Lane gives easy access to technology, biotech, healthcare, and education employers, like:

• Qualcomm (Sorrento Valley)
• Illumina (University City)
• ServiceNow (University City)
• General Atomics (Torrey Pines)
• ResMed (Kearny Mesa)
• Scripps Health (University City)
• UC San Diego (La Jolla)
• Northrop Grumman (Rancho Bernardo)

At Garden at 3Roots, you'll find a variety of amenities that make living in elevated San Diego even better, such as:

Rooftop Pools and Wellness Spaces

Unwind at two rooftop pools and spas, join a class in the yoga room and lawn, or find a quiet moment in the Zen Garden.

Elevated Social and Recreation Spaces

Gather at the rooftop clubhouse lounge with BBQs and cabanas, challenge friends to a game at the golf simulator or billiards table, or get work done in the co-working spaces and demonstration kitchen.

State-of-the-Art Fitness Center

Train indoors or out at the state-of-the-art indoor/outdoor fitness center, complete with a 40-yard dash for cardio and speed work.

Refined In-Home Features

Apartment homes feature quartz countertops and backsplash, designer fixtures, and luxury vinyl plank flooring, along with stainless steel appliances, a full-size washer and dryer, and blackout roller shades.