Frequently Asked Questions

Before your move-in, we complete a thorough apartment make-ready process to ensure your new home is ready for occupancy. This typically includes a professional cleaning, carpet cleaning, painting, and general maintenance repairs. Our team also completes a final quality inspection to make sure everything meets our standards for move in.

Yes, we do.

You will be able to submit a maintenance request in your Resident Portal.

All maintenance requests are reviewed and promptly responded to depending on the urgency of the reported issue. Our goal is to complete repairs efficiently while providing excellent customer service. Emergency maintenance is available 24/7.

No, you do not need to be present. You are encouraged to give our maintenance team permission to enter address reported issues as soon as they are available.

If you are locked out of your home during business hours, please contact the Leasing Office for assistance. If you are locked out of your home afterhours, please contact Garden Communities Dispatch at 888-247-3655 for preferred locksmith vendor information.

Our community amenities include a fully equipped fitness center, saunas, and assigned and covered parking. Please visit our Amenities page for the full list of amenities and more details.

Yes, parking is available. Please contact the Leasing Office for more information.

Our apartment homes include a Stove, Microwave, Dishwasher, Washer, Dryer, and Refrigerator.

Our apartment homes include in-unit washers and dryers.

We are pet friendly! We allow cats only.

Please visit the Amenities page of our website for more information.

Please visit the Amenities page of our website for more information.

Our community does not include a pet park.

Furnished homes available in partnership with CORT! Rent furniture for your home with CORT furniture. Convenient and flexible home furniture rental can be delivered and set up in as little as 48 hours. Click here for more information and exclusive offers for Garden Communities CA residents.

Please contact the Leasing Office for more information.

Please contact the Leasing Office for more information.

The Leasing Office does not hold packages.

The Fitness Center is open 6:00am – 10:00pm daily.

Community quiet hours are from 10pm to 7am daily.

There is no cost to tour! We can't wait to take you on tour.

Appointments are encouraged, however we are happy to accommodate walk-in visitors.

Visit our website to apply for a new apartment home today!

An application fee and holding deposit are required at the time of rental.

You can pay rent online in the Rent Café Resident Portal. Personal check, cashier check and money order are also accepted in the Leasing Office.

You can set up one time or reoccurring payments in the Rent Café Resident Portal.

Yes, renter's insurance, with a minimum $300,000 liability, is required.

Please contact the Leasing Office for more information.

Please contact the Leasing Office for more information.

Please contact the Leasing Office for more information.

No, subletting is not allowed at our community.

Please contact the Leasing Office for more information.

Public transportation options include nearby Metro bus lines and the Universal City/Studio City Rail Station.

Located in Encino, our community is in close proximity to top employers and institutions like California State University, Northridge, the Van Nuys Airport (Corporate HQ), and Providence Cedars-Sinai Tarzana Medical Center. We’re near many popular shopping and entertainment destinations, such as Westfield Topanga Mall, Balboa Park, and Universal Studios.

Our community is located in the Los Angeles Unified School District.

There are many great dog parks near our community, including Sepulveda Basin Off-Leash Dog Park, Lake Balboa/Anthony C. Beilenson Park, and Libbit Park, each just 10 minutes or less away.

Our community is located near several bike trails, including the Los Angeles River West Bank Trail, Sepulveda Basin Recreation Area, and Caballero Canyon Trail, each a few miles away or less.

Our residents have a variety of popular shopping options nearby, including the Westfield Topanga Mall, Tarzana Square, Northridge Fashion Center, Sherman Oaks Galleria, and more.

We have many popular coffee shops near our community, including Humble Bee Bakery & Café, Lee's Coffee House, and San Fernando Coffee Company, each within a couple of miles away.

We’re located at 5455 White Oak Avenue in Encino, conveniently accessible from the 101 Freeway via White Oak Avenue.

White Oak Avenue & Burbank Boulevard

Encino is known for its wide, tree-lined boulevards, this established community offers a quieter, more residential feel alongside dining and shopping along Ventura Boulevard. Its central location keeps residents close to Sherman Oaks and Woodland Hills.

Encino offers a well-established San Fernando Valley lifestyle, with access to major employers, dining, and a mix of quiet residential streets and busier commercial corridors. Whether you're looking for career opportunities at nearby healthcare and technology companies, outdoor recreation, or a well-connected place to call home, here are some of the features to consider:

• Ideal Location Encino sits along US-101, giving residents a straightforward commute to both the Valley and the Westside. Sherman Oaks, Tarzana, and Woodland Hills are all just minutes away.
• Outdoor Adventures From Caballero Canyon to Marvin Braude Mulholland Park, the area offers a number of trails and green spaces. Balboa Park and Lake Balboa add more room for walking and outdoor time close to home.
• Premium Living Encino is home to a number of well-maintained apartment communities, where updated interiors and amenities like fitness centers and saunas add to the day-to-day living experience.
• Local Community With dining along Ventura Boulevard, shopping at Westfield Topanga and Westfield Fashion Square, and proximity to major healthcare employers, Encino offers a well-rounded lifestyle within the Valley.

There are many things to do near Encino! White Oak Gardens's location near Burbank Boulevard and US-101 puts residents close to shopping, dining, and entertainment. Major attractions and activities in the area include:

• Westfield Topanga & The Village
• The Getty Center
• Hollywood Bowl
• Skirball Cultural Center
• The Soraya
• Warner Bros. Studio Tour
• Universal Studios Hollywood
• Balboa Park

White Oak Gardens is only minutes from a number of the Valley's major employers. The proximity to Burbank Boulevard and US-101 gives easy access to healthcare, technology, and education employers, like:

• Providence Cedars-Sinai Tarzana Medical Center
• Cedars-Sinai Tarzana Medical Center
• UCLA Health Encino
• Kaiser Permanente Woodland Hills
• West Hills Hospital & Medical Center
• Harman International
• Medtronic Diabetes
• California State University, Northridge

At White Oak Gardens, you'll find a variety of amenities that make living near Encino even better, such as:

• Dry Saunas Wind down in the dry saunas after a workout, one of the details that sets White Oak Gardens apart from a typical Encino apartment community.
• Assigned Covered and Controlled Access Parking Come home to the ease of assigned, covered parking behind a controlled access entrance, a small but welcome layer of security in your day.
• Fitness Center Just Steps from Home Skip the commute to a gym membership and get your workout in right on-site, then head straight up to your apartment when you're done.
• Vaulted Ceilings and Fireplaces in Select Homes Select units at White Oak Gardens feature vaulted ceilings and a fireplace, giving certain floor plans a distinct, more open character than the rest.